Warranty Policy

I. What is Covered

This warranty only covers Dezctop products which you purchase from an authorized Dezctop reseller. This warranty is limited to the original purchaser and is non-transferable.

II. What is Not Covered

This warranty does not cover the following:

• Any product or serial number/warranty sticker modification applied without permission from Dezctop;
• Any damage that is not a manufacturing defect;
• Damage, deterioration or malfunction resulting from: accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification or failure to follow instructions included with the product;
• Any improper installation, unauthorized alternations or modifications, or repair or attempted repair by anyone not authorized by Dezctop;
• Any other cause not related to a product defect in materials or workmanship;
• Shipping or transport damage (claims must be made with the carrier);
• Wear and tear from normal use.
• Dezctop does not warrant that this product will meet your requirements. It is your responsibility to determine the suitability of this product for your purpose.

III. Exclusion of Damages (Disclaimer)

Dezctop’s sole obligation and liability under this warranty is limited to the repair or replacement of a defective product at our option. Dezctop shall not, in any event, be liable for any incidental or consequential damage, including but not limited to damages resulting from interruption of service and loss of data, business, or for liability in tort relating to this product or resulting from its use or possession.

IV. Limitations of Implied Warranties

There are no other warranties, expressed or implied, including but not limited to those of merchantability or fitness for a particular purpose. The duration of implied warranties is limited to the warranty period specified in Paragraph II.

V. To Obtain Technical Support

If you have already referenced the user guide and still need assistance, please contact us via support@dezctop.com or check FAQs (in Supports) on Dezctop website for more information.

VI. For Warranty Service

Global warranty service is currently unavailable.
For warranty service, please contact the respective authorized reseller directly. The reseller will provide assistance and support in accordance with the warranty terms and conditions applicable to the purchase.

At Dezctop, we value the trust you place in us when you choose Dezctop.

Our goal is to ensure you enjoy lasting confidence in your setup. If you ever need guidance or support, we’re always here to help—because your experience matters, today and for the long run.